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Most US candidates who faced an AI interview say they weren’t told it was coming. Fix it in the invite.

Greenhouse’s 2026 survey found that 70% of US candidates who had faced an AI interview say AI was not clearly disclosed before their most recent one. The fix is cheap, and it starts in the invite.

ScreenWith AI team10 min read

Woman at a kitchen table reading an interview invite on her phone, with a coral mug and a few papers beside her
The invite is the first thing a candidate reads, so it is where the notice belongs.
On this page
  1. What candidates asked for
  2. Where the rules already say tell them
  3. Put the first notice in the invite, not on the interview screen
  4. The five lines every AI interview invite needs
  5. Measure what the disclosure costs, and what silence costs
  6. Close the loop after the interview
  7. Questions
  8. Sources

Seventy percent of US candidates who had been through an AI interview say it was not clearly disclosed before their most recent one. For one in five, the first hint was the interview itself starting. That is from Greenhouse’s 2026 survey of job seekers. It sits next to a costlier one: 38% of US candidates have withdrawn from a hiring process because it included an AI interview. The US sample was 1,200 of the survey’s 2,950 respondents.

That second figure is the one a staffing desk should care about. A candidate who quits at the invite never shows up in your funnel as a rejection. They show up as silence, and high-volume hiring already has plenty of that.

The same survey says people are not against the technology: only 19% of US candidates want less AI involvement than there is today. What they object to is how it is used. The top reasons for abandoning a process are a pre-recorded interview scored by AI with no human present (33%) and a company failing to disclose how AI would be used (27%). Both are process problems. This post starts with the second, and it starts with a single email.

What candidates asked for

Greenhouse sells hiring software, so read its survey as a vendor’s survey. It also reports what US candidates want changed. The asks are specific, and none of them needs new technology.

Three changes US candidates say they want from an AI interview

  • The option to request a human interview instead46%
  • A clear explanation of what the AI is measuring39%
  • Confirmation that a person reviews the AI’s output before any decision38%
Share of US candidates who said they want each change. Greenhouse 2026 Candidate AI Interview Report. Source: Greenhouse.

Two more numbers frame the ask. 57% of US candidates think companies should be legally required to disclose when AI evaluates them, and 51% of those who finished an AI interview never received an outcome. Disclosure, explanation, a person, a reply. Candidates asked for the first three; the fourth is a gap they report. All four are cheap.

Where the rules already say tell them

You do not have to wait for a law to do this, and in some places a law has already arrived. Three are worth knowing if you hire in Illinois or New York City. The table puts them side by side.

Three rules that touch AI disclosure, in plain English. Read the linked texts before relying on this.
RuleWho it reachesWhat it asksRead it
Illinois Artificial Intelligence Video Interview Act (in force since January 1, 2020)Employers that ask applicants to record video interviews and use AI analysis of those videos, for jobs based in IllinoisTell the applicant AI may be used, explain how it works and the general types of characteristics it evaluates, and get consent first. No consent, no AI evaluation. Videos must be deleted within 30 days of a request.820 ILCS 42
Illinois Human Rights Act amendment, HB 3773 (effective January 1, 2026)Employers that use AI for recruitment, hiring, promotion and similar decisionsThe amendment’s main rule bars using AI in a way that has the effect of discriminating against protected classes. The notice duty is the second part: give an employee notice that AI is being used for those purposes. The text says “employee” and does not spell out job applicants, and the state’s Department of Human Rights is to write the rules on when notice is required, the time period for it and how it is given.Public Act 103-0804
New York City Local Law 144 (enforced since July 5, 2023)Employers and employment agencies that use an automated employment decision toolA bias audit within the past year with public results, plus notice to candidates 10 business days before the tool is used.DCWP page
Three rules that touch AI disclosure, in plain English. Read the linked texts before relying on this.

Staffing agencies should read the third row twice, because the New York text names employment agencies directly. Whether your agency counts as the employer for a given placement under the Illinois laws is a question for counsel. So are two scope points. The Illinois video act is written for recorded video interviews analyzed by AI, so whether a voice-only screen falls inside it is open. And the New York law applies to tools that meet its definition of an automated employment decision tool, which the table does not reproduce.

Put the first notice in the invite, not on the interview screen

Our position: the first notice belongs in the message that carries the link, not on the screen behind the start button.

By the time someone reaches the interview screen, they have stopped what they were doing, found a quiet spot and maybe waited for a callback. A surprise there feels like a trap, not a notice. Greenhouse reports that for one in five, the first they knew of AI was once the interview had started. Someone deciding whether to spend ten minutes on their phone tonight needs the facts before they spend the time, not after.

The interview screen still has a job. It runs a plain consent step before anything is recorded, with a visible way out. Where a law requires consent first, that step is the one it points at. But it is the second notice, not the first.

If your tool only discloses behind the start button, move it. The fix is one paragraph in an email template.

The five lines every AI interview invite needs

Below is a sample invite for a Home Care Aide role. Square brackets are yours to fill in. The numbers mark the five lines that carry the disclosure, and the notes say why each one is there.

Sample invite, edit to match your process

SubjectYour 10-minute voice interview for the Home Care Aide role

Hi [first name], thanks for applying to [agency name]. The next step is a short voice interview you can take on your phone, any time in the next five days.

1An AI interviewer asks the questions. It is not a live person.

2It asks about your availability, certifications and experience, and your answers are checked against the same list of job requirements as everyone else’s.

3A recruiter reads the results. Nobody is moved forward or turned down by the AI alone.

4Would you rather talk to a person, or need another way to do this? Reply to this email or call [phone number] and we will arrange it.

5You will hear from us by [date] either way. The recording is kept for [number] days, and you can ask us to delete it at [email].

  1. Line 1: Say it is AI, in plain words

    Seventy percent of US candidates who had faced an AI interview say they were not clearly told. Do not make them infer it from the word “automated.” The Illinois video interview rule opens with the same duty: tell the applicant AI may be used.

  2. Line 2: Say what it measures, in one sentence

    39% of US candidates want a clear explanation of what the AI is measuring. The Illinois rule asks employers to explain how the AI works and the general types of characteristics it evaluates. One sentence about requirements answers the candidate ask. The Illinois text also asks how the AI works, so if you hire there, put the fuller explanation in the consent step. Only write it if your rubric really is the same for everyone.

  3. Line 3: Name the human

    38% of US candidates want confirmation that a person reviews the AI’s output, and a pre-recorded interview scored by AI with no human present is the top reason they give for walking away (33%). Only write this line if it is true in your process. If nobody reads the results, fix the process, not the sentence.

  4. Line 4: Offer a person and another route

    46% of US candidates want the option of a human interview. Greenhouse notes most will not use it, but offering it signals respect. It is also your route for the applicant with a disability or a weak phone signal.

  5. Line 5: Promise a reply and a retention period

    The reply answers the 51% who never received an outcome. The retention line is where you state a number you can keep. Under the Illinois video rule, deletion is due within 30 days of a request.

Woman in glasses smiling on a phone call, a laptop open on a wooden desk in a brick-walled office
Line 4 only works if someone picks up. A phone call is the cheapest alternative route a staffing desk has.

Measure what the disclosure costs, and what silence costs

Disclosure will cost you something. Some candidates will read line 1 and close the email. We have not measured how many, because ScreenWith AI has not launched, and we are not going to borrow a number from someone else’s funnel. The way to find out is a two-week test on one role.

Send the five-line invite to half the applicants and your old invite to the other half, then compare four numbers. Most funnels can give you the first two today. The last two usually take a manual count.

Four numbers for a two-week invite test
NumberQuestion it answersWhat to watch for
Invite to startDid the disclosure scare people off at the door?A drop here is the price of honesty. Decide in advance how much you will pay.
Start to finishDid the people who began actually complete?A rise here means fewer surprised dropouts halfway through.
Asked for a personHow many took line 4?Zero for the whole test probably means the line is buried or nobody believes it.
Outcome sent in five daysHow many finishers heard back?Greenhouse found 51% of US finishers never received an outcome. Yours should cover nearly everyone who finished.
Four numbers for a two-week invite test

Judge the test on finished interviews that a recruiter accepted, not on starts. A disclosure that loses a few starts and gains more finished, reviewed interviews is a good trade. One that only moves the start rate is noise.

Close the loop after the interview

The last number deserves its own paragraph, because it is the cheapest fix and the one most teams skip. An automated note sent the minute the interview ends, saying “we have your answers and you will hear from us by Friday,” is the easy half. The hard half is sending the outcome by Friday. A decline is still an answer, and it is kinder than silence.

ScreenWith AI is not live yet, so everything above is a standard rather than a result. The invite we plan to ship will carry the five lines by default, because we would rather get the disclosure right first and tune the completion rate second. To see how a scorecard marks a requirement it could not establish, there is a sample on the AI interviewer page. You do not need our tool to start: paste the five lines into your current invite template this week.

Questions

Do I have to tell candidates that AI is interviewing them?

It depends on where the candidate is and how the tool is used. Illinois requires notice, an explanation and consent before AI analyzes a recorded video interview, a separate Illinois amendment adds a duty to give employees notice of AI used in hiring and similar decisions (the text says “employee”), and New York City requires notice before an automated tool is used. None of these is the whole picture, so ask counsel about the places you hire.

What is the minimum a disclosure should say?

That AI is involved, what it looks at, who reviews the results, how to reach a person, and when the candidate will hear back. Those are the five lines in the sample invite above.

Will disclosure reduce my completion rate?

We have not measured it, and nobody should hand you a number for your funnel. Greenhouse reports that 38% of the US candidates it surveyed have withdrawn from a process because it included an AI interview, so candidates do walk, and the interview itself, not only the surprise, is part of the reason. Test on one role for two weeks.

Should candidates be able to ask for a human instead?

Greenhouse found 46% of US candidates want that option and notes most will not use it. The cost is a phone call now and then. Offer it, and say who to contact and when they will be reachable.

Is a checkbox enough for consent?

The Illinois video rule says consent must come before the interview and that AI may not evaluate an applicant who has not consented. How to capture it well is a question for counsel. In practice, use a separate step before recording starts, in plain language, with a clear way to choose a person instead.

Sources

  1. Greenhouse 2026 Candidate AI Interview Report (summary page)Greenhouse · checked October 19, 2026
  2. 63% of Job Seekers Have Faced an AI Interview (press release)Greenhouse · checked October 19, 2026
  3. Artificial Intelligence Video Interview Act, 820 ILCS 42Illinois General Assembly · checked October 19, 2026
  4. Public Act 103-0804 (HB 3773), amending the Illinois Human Rights ActIllinois General Assembly · checked October 19, 2026
  5. Automated Employment Decision Tools (Local Law 144 of 2021)NYC Department of Consumer and Worker Protection · checked October 19, 2026

Sources were read in full on the date shown. Where we paraphrase a figure, the paragraph links to the page it came from.

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Example scorecard · Home Care Aide

  • Evening and weekend availabilityMust-have

    “Weekends are fine, I actually prefer evenings.”

    Met04:41
  • Comfortable with lifts and transfers

    “I’ve used a gait belt, but never a hoist.”

    Probe in interview05:20
  • Dementia care experience

    Not asked. The interview ended at question 5, so this row is left blank.

    Not established